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Edited by Tolfta Autumn: 9/8/2020 4:53:56 PM
2

Unable to access Steam characters after activating Cross Save

Hello, I activated Cross Save on Bungie.net and didn't transfer my characters from my Steam profile. Now my Steam characters are all dormant and I only see my Stadia profile that has no characters and clan. I tried to de-activate Cross Save, but because of a recent silver purchase, I am stuck with Cross Save for 64 more days, without any access to my dormant characters. I would like to regain access to my Steam characters, even if it means disabling Cross Save. I can't contact @Bungie through Twitter and through Bungie.net because the forms are broken. Can someone from @Bungie please help with the issue? Thanks!

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  • I've been waiting on getting the exact same issue fixed since early Friday morning. The forms have been down for the past 4 days unfortunately. We just have to be patient.

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