If you did not claim them from amanda before the end of the offer they are no longer available
English
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I have when I initially redeemed the loot, but I haven't been on the game until recently and the loot isn't there. I have checked and it is not in Collections either.
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you have to claim it from Amanda before the end of the offer. If you did not, its gone. For example this month is the Prometheus lens, if you do not claim it before the next offer you will lose it too.
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I did, but I haven't touched the game in a while and its as if the loot was taken away from my account.