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originally posted in: Fixes for Account Error Codes?
3/20/2020 11:05:05 PM
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Hi there, Thanks for reaching out. Could you clarify what you mean by "bugged" accounts?
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  • Myself, and several others are receiving Newt and watercress errors. I personally started getting Newt errors while changing activities/planets on Sunday 3-15. Only a couple of times though. Monday every single change of planet/activity was a Newt error and back to the title screen. Tuesday onwards have given me a watercress error after selecting a character. Coincidentally (?) Sunday was the day I started pulling remaining items from the dawning season pass to help gain light level on a character. Myself (along with others in the help forum) have checked the networking, uninstalled the game, cleared the cache on the xbox, rebooted the router & modem, reinstalled the game etc etc. I've done all of these including switching off UPnp, setting a static ip for the xbox, port forwarding (even had it in the dmz for a bit). All of this has been to no avail. I do know one poster has been able to sign in to an alternate account, but not his "main". I am able to sign into destiny 1 but not destiny 2. Thoughts?

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  • [quote]Myself, and several others are receiving Newt and watercress errors. I personally started getting Newt errors while changing activities/planets on Sunday 3-15. Only a couple of times though. Monday every single change of planet/activity was a Newt error and back to the title screen. Tuesday onwards have given me a watercress error after selecting a character. Coincidentally (?) Sunday was the day I started pulling remaining items from the dawning season pass to help gain light level on a character. Myself (along with others in the help forum) have checked the networking, uninstalled the game, cleared the cache on the xbox, rebooted the router & modem, reinstalled the game etc etc. I've done all of these including switching off UPnp, setting a static ip for the xbox, port forwarding (even had it in the dmz for a bit). All of this has been to no avail. I do know one poster has been able to sign in to an alternate account, but not his "main". I am able to sign into destiny 1 but not destiny 2. Thoughts?[/quote]

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  • Thanks for the detailed explanation, we'll pass this along to the appropriate teams to investigate.

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  • Thanks. Be safe out there.

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