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originally posted in: What just happend ?
8/29/2018 9:16:48 PM
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Ahn
Ahn

Just got information about Bungie in the past having banned everyone in a Cruciable if they find someone has been hacking. We did have a guy on the other team WARPING around the map.. How does one go about getting your account unbanned, if youve been groupbanned due to some strangers wrongful doing? Im innocent and someone at Bungie needs to look at this.
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  • If your account was banned, you do not get your account back, it is gone for good. No appeals, no discussions, stick a fork in it - it's done

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  • Edited by Ahn: 8/29/2018 9:41:36 PM
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    But thats BS tho.. They have to have the logs to see ive done nothing wrong. I know the logs exist. And im well aware they dont response to ban questions etc. But this is WRONG.. There has to be a way to get in contact with them. There cant just be a stone wall.. They cant punish innocent people and then stonewall us..

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    Its not okey for Bungie Customer support to just sit back and let the players answer other players on issues like this. They have no responibilies nor duties, toward us? How are we as a community just agreeing to this? We stay loyal and we give them our money, year after year, but at any time or date they can shut us out without giving us a reason nor explanation? Just refering us to a page with a list with reasons that do not match to anything youve been doing in your game? Forever not knowing? We just get shunned and tossed out with no right to debuke or even know the reason behind it? This is not an okay way to handle customer issues. Even the lowest of jailprisoners have the right to a phonecall to a laywer or whatnot, to plead their case before the door closes behind them. We get less than that from Bungie, when they toss us beind that stonewall of theirs. incredibally disrepectful. Errors accure, everywhere, at some point. But when these errors accure in Destiny2 noone from Bungie is there to take responsibility to correct or even look into them? Thats a robbery and a discrimination at a whole new level.

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