JavaScript is required to use Bungie.net

Help

Help us help you.
8/31/2016 3:01:17 PM
11

The Collection upgrade - Can we get a STRAIGHT answer?

After spending an hour on the phone with Xbox & Microsoft I feel we are entitled to an answer regarding the DISCOUNTED upgrade bundle for returning or upgrading customers. I feel its deliberately set up so the 60 dollar purchase is easy as pie to set up but returning customers are given a blatant run around. The purchase has still not been verified and still not able to be downloaded after weeks of many people trying and failing to do so. Please let us know something. The advertising never mentioned waiting till the 19 September to be able to upgrade and play taken King/dlc 1 & 2.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • My opinion is that there wasn't any communication to begin with until we started posting forum updates. Because they saw it as a 'store' problem, the mentors just kept telling us to talk to Microsoft. And Microsoft didn't fully understand how the upgrade worked, and that's why they kept giving us mixed responses. They didn't see it as a glitch, they just saw it as any other problem a purchase could have with any other game. Well, at least now they're working on a fix for fit. Hope this means I don't need to spend $90 (Aus)

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    3 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon