Try clearing your systems cache: https://www.bungie.net/Mobi/en/About/Article?id=12539
And try restoring your licenses: https://www.bungie.net/Mobi/en/About/Article?id=12181
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I tried and the licences tip worked. The licences were still in the 'to install' section, even the preordered gallahorn bonus. Thanks you so much for the tip, my kid is so happy! Big smiles on our faces :)
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Thanks! Will try.
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You're welcome!