The preorder and collectors edition items are platform specific. You will need to purchase them on the ps4 to get them. Vice versa for your PS3 as well. It goes by which platform you purchased them on.
More info: https://www.bungie.net/7_I-played-Destiny-on-last-gen-and-switched-to-curre/en/Help/Article/12233
If you did check all the kiosks
https://www.bungie.net/en/Help/Article/13491
[b][i][u]
The Suros Arsenal weapons and Vanguard Weapon Pack Items can be found at the Vanguard Quartermaster, located in the Tower Hangar.[/u][/i][/b]
English
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I realise they are platform specific. I'm just wondering why the SUROS Armory items did not come with the TTK Collector's PS4. It was pre-ordered so shouldn't the SUROS have come with the PS4?
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It all depends on the retailer you bought from!
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Damn. That's a real bummer :(
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Contact your retailer like erienna mentioned!