Please note that some temporary restrictions from the Trials of Osiris and the Crucible have been issued, for backing out of matches prior to completion, cheating, or disconnecting from games a lot. See the following weekly update for more information. Also note that this also included gear obtained from the Trials of Osiris:
https://www.bungie.net/en/News/News?aid=12990
For more on Bungie's ban policy, see here:
https://www.bungie.net/7_Destiny-Account-Restrictions-and-Banning-Policies/en/Help/Article/11929
They are doing it freely, without looking at what you have done, they doesnt care.
In 1 week you will see a new that shows: "32132132 banned on trials, crucible is now free of cheaters" and people will be happy with this GREAT LIE
I advise you to run network statistics on your console as well as your home network to make sure you've got a stable connection. If your connection turns out to be unstable, and it happens often enough that players have reported you for it, you'll be restricted until that's fixed on your end.
I assure you the servers are fine. This help article will provide you with vital information: https://www.bungie.net/en/Help/Article/11930
For more information on bans and restrictions, have a look here: https://www.bungie.net/en/help/article/11929
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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