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Same issue for me. The game told me to reinstall it, so I uninstalled it and then couldn't install it again after that. I hope they do something extra to help make up for the trouble.
Also, now that I think about it, I realize that I never received the Vanguard weapons pack that was promised.
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Unfortunately, yeah you did - you just didn't realize it. The Suros "arsenal" is available at the Quatermaster in the hangar - but it's a bunch of green Suros weapons with 160 damage that'll cost you 1500 glimmer each. The upshot was that these were supposed to be for the noobs just starting out with Destiny Year 2 and if you read the promo material closely, you'll see that there was no mention of "exotic" or "legendary" or "exclusive" (other than the shader and emblem - now MIA). This of course overlooked the fact that noobs would likely score better weapons 15 minutes into their first mission without having to drop 1500 glimmer - but then they wouldn't know that would they? It was a marketing trick to induce you to pre-order with the promise of something "special"...