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Edited by BNGHelp0: 9/27/2015 9:42:09 PM
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Hi all, Yes, we are actively investigating an issue where some players lose access to their SUROS Arsenal content. While we investigate, please ensure that all Destiny content is installed with the below Help Article. Additionally, you may want to try restoring the licenses on your console. Guide to installing all Destiny: The Taken King content: https://www.bungie.net/en/Help/Article/13507 Guide to restoring licesnes: https://www.bungie.net/en/Help/Article/12181
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  • ( ͡° ͜ʖ ͡°)

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  • Ok simple think the Microsoft and activion is giving the run around but yes I uninstalled it so I have shader's on charcter's and all but won't let me reinstall it so I'm gonna wait but I would like it back and yes I also didn't get the gun's when I got it all installed

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  • Edited by Atreuss: 9/28/2015 3:44:24 PM
    Yeah I don't want to try to restore the license just yet. It will re download and might make things worse.. :/ Mine also says I don't own it anymore as well.

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  • is not that simple, mine suros arsenal dlc is saying that i dont own it anymore ... so i cant eve reinstall it, i was thinking "gonna uninstall it and reinstal and it will work again", when i uninstall it disappeared from my list of content and in the store it was saying that i need a bundle, to own it again ... but i already have it!

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  • sadly had this i hought i uninstall it and now it aint showing to reinstall :( so now ive lost out on suror pack &aresnal, dont know why i bother buying this bundle its playing up

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  • Same problem here on Xbox one.

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  • Add my name to the list too come on fix this

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  • What about people like me who already uninstalled the pack then tried to reinstall it? It doesn't show up in the system memory anymore, so how are you going to be able to fix that?

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  • Cute. I see that the our reliable Tier 1 support staff has been flagging all of these threads on the missing Suros Pack as "answered" with this BS reply. [b]Caution[/b]: [i]Only follow this advice (for XBox One anyway) if you want to gamble on losing your Suros Arsenal Pack behind the Bungie/Microsoft paywall.[/i] To add injury to insult - I just realized last night when I finished playing that my little stash of legendary marks had been reduced by almost half. I had seen some other posts along those lines here in the forums but they seemed anecdotal but then I saw it myself last night. I had just finished a quest for Cayde and dismantled a couple of legendary weapons. When I checked on my balance I was gobsmacked to find that I had less than I did when started on this misadventure Friday night... I think that ends my year long love/hate relationship with this game. It's one thing to dock us for a "free" add-on that was basically an inducement to buy the new version. It's another to take away earned credits in the game currency that I spent my time working for - pitiful though the amount may be...

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  • Based on all the traffic below no way am I trying that fix option.

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  • So i kinda deleted my Suros pack jeje, and i cant get it back because its a Bundle only item, but i still have my shader and a hakke gun, my question is, will i get the Suros pack back? Or why not just delete the boundaries the items have? I mean, the shader its tied to the preorder, why just not delete that bond? Its not like any youtuber will notice, they all preordered anyways. Thanks.

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  • Edited by Always Feral: 9/28/2015 6:55:49 AM
    Your advice is -blam!-ing terrible. Currently the Suros pack is set as a bundle only with the collectors edition. If you uninstall, you do not have the option of reinstalling.

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  • Stop telling people to do this. It does not work and for many many players only makes the problem worse when they lose all access to the DLC because of the bundle wall.

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  • This has not helped me I tried it and it won't work it just takes me to the collectors edition upgrade

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  • I deleted my suros shader thinking I could just go back to the shader collection and grab it that I was a glitch. but the shader does not show up in collection at all . will I be able to get it back at all once this issue is fixed or did I just doom myself?

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  • Same thing for me, deleted the shader thinking the same thing. And now I can't reinstall the damn 9.5mb suros pack, it just disappeared. The only thing that shows up is the collection bundle which is $19.99 which I'm not paying for! They need to fix this crap asap

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