Until someone from Bungie helps, I'll just keep this alive after some time passes.
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You mean the 2 Bungie Employees that replied are invisible.
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They are mods who monitor the site, not someone who actually works inside the company. There is a difference.
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The difference being that the highest level of direct csr that you will ever encounter short of a share holders meeting is a mod.
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Actually no, the highest would probably be the community managers.
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