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Service Warning
Destiny 2 is temporarily offline for scheduled maintenance. Please stay tuned to @BungieHelp for updates.

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Help and Support

Destiny 2 Console Launch: Avenues for Support

If players experience any issues within Destiny 2 at launch, support will be available through the following means:

  • Help.Bungie.net: All Bungie published Help Articles, Contact Forms, and Support Documentation.
  • @BungieHelp: Broad communications from the Destiny Operations Center and Destiny Player Support teams concerning service stability and known issues.
  • #Help Forum: Where players may go to report issues impacting gameplay, progression, or general features.
9/8/2014
Destiny Platform Storage Requirements
All Destiny players are required to download and apply the latest updates available for Destiny on their console. Players that do not download and install the latest updates will not be able to continue until they do so. Please click the above link for information on the storage space and system requirements needed for the latest updates.
7/8/2015
Destiny Server and Update Status
Occasionally, Destiny may be brought offline for scheduled or emergency maintenance, or to update the game to address gameplay issues or add in-game features. Please click the above link for information on upcoming Server Maintenance or Destiny Updates.
8/24/2017
Destiny 2 Clans Guide
Clans are communities that can be accessed in-game and on Bungie.net that are created and managed by players. Clans provide many features that allow the community of players within the Clan to play and progress together, communicate, manage, and build their community. Please click the above link for more information on Clan features, interacting with a Clan, and the tools that are accessible to Clan Founders and Admins.
9/5/2017
Destiny 2 Ritual Reset Guide
Destiny 2 Ritual reset times are subject to change during Daylight Savings Time. Both Daily and Weekly resets will follow these times:

Pacific Daylight Time (PDT)
Reset will be at 2:00 AM Pacific (9:00 AM UTC) while Daylight Saving Time is active from March to November.
Pacific Standard Time (PST)
Reset will be at 1:00 AM Pacific  (9:00 AM UTC) while Daylight Saving Time is inactive from November to March.


For additional information, follow the link above.
9/5/2017
Destiny 2 Activities
For information concerning Destiny 2 Activity Access or Availability, please follow the link above.
7/17/2014
Destiny Account Restrictions and Banning Policies
Please click the title above to see our Destiny Account Restrictions and Banning Policies FAQ.
11/17/2015
Deleted Item and Character Policy
Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items.

For additional information, please follow the link above.
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