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Help and Support

Crimson Days

February 9th through 16th, 2016.



For all other questions, please visit our Help forum staffed by community mentors who can help.
10/2/2015
Downloading and Updating Destiny FAQ
If you are running into issues downloading or updating Destiny, please follow this FAQ.
9/8/2014
Is my console compatible with Destiny?
For details on console compatibility, please follow this Help Article.
11/17/2015
Deleted Item and Character Policy
The choices players make in Destiny are often permanent. Please be careful when performing any manual removal actions. 

Please note: Exotic Weapons/Armor, Emblems, Shaders, Ships, Sparrows, Emotes, and Quests that have been dismantled after update 2.0 was released may be re-acquired from their respective Collections.  Re-acquiring items from some Collections may have an in-game cost associated with them.
12/21/2015
Beltane Shader Requirements
To unlock the Beltane Shader, players must acquire 50/50 Calcified Fragments and complete the Quest "The Old Hunger" on a single character.

For more information, follow the link above.
7/17/2014
Destiny Account Restrictions and Banning Policies
Please click the title above to see our Destiny Account Restrictions and Banning Policies FAQ.
6/25/2015
Destiny Mobile Companion Application FAQ
If you're running into issues on the Destiny Mobile Companion App, follow this FAQ.
11/23/2015
Refer-a-Friend FAQ
The Refer-a-Friend program gives players the opportunity to create bonds with new players to earn new loot and rewards!

For more information, follow the link above.
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