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Help and Support

Vanguard Elite - New Quest, Strike Scoring, and Bounties.

Introduced with Destiny Update 2.5.0, Vanguard Elite is an update to all Destiny: Rise of Iron Vanguard Strike playlists. Vanguard Elite awards points to players as they defeat enemies and progress through Vanguard Strikes, and offers new medals which reflect the in-game actions of players.

  • Vanguard Elite Weekly Bounties are available through Commander Zavala in the Tower
  • Vanguard Elite Daily Bounties are available through Bounty Tracker, found in The Tower, Vestian Outpost, or Felwinter Peak.
For more information, please see the Vanguard Elite Support and Vital Information help article. 
9/14/2016 Account Linking and Rewards FAQ now offers Account Linking. account linking ties a player's account to their profile. This is signified with a badge which appears on a linked player's profile.

For more information, please click the above link.
SIVA Fragments may sometime be removed from Character Inventory
Destiny Player Support is actively investigating reports of the following:

  • SIVA Key Fragments or Cache Keys missing from character inventory
  • SIVA Key Fragments not being rewarded when progressing through the Wrath of the Machine Raid

We have found that many player reports note that SIVA Key Fragments that appear as White Engrams may cause this issue if not collected.
Players that have the maximum number of Skeleton Keys in their Inventory may lose any Skeleton Keys they try to retrieve from the Postmaster
Bungie is aware of an issue in which players that have the maximum number of Skeleton Keys in their Inventory may lose any Skeleton Keys they try to retrieve from the Postmaster. For more information, please click the link above.
Destiny Console Storage Requirements
All Destiny players are required to download and apply the latest updates available for Destiny on their console. Players that do not download and install the latest update will not be able to continue until they do so. Please click the above link for information on the storage space and system requirements needed for the latest updates.
Destiny Account Restrictions and Banning Policies
Please click the title above to see our Destiny Account Restrictions and Banning Policies FAQ.
11/4/2014 Clan Alliances: Growing your community
The current purpose of an Alliance is to link together Clans that share like-minded interests and to allow larger communities and organizations to sort their Clan members by interest. Clans who have reached the 100 member cap on Clan rosters can use the Alliance feature to grow by creating more Clans and link them together with an Alliance.

A Clan may only join one Alliance. However, an Alliance can be made up of any number of Clans.

To help navigate through Clan Alliances, there is a navigation tab at the top right of your Group page so you can easily jump from one Clan to another within an Alliance.

Deleted Item and Character Policy
The choices players make in Destiny are often permanent. Please be careful when performing any manual removal actions. 

Please note: Exotic Weapons/Armor, Emblems, Shaders, Ships, Sparrows, Emotes, and Quests that have been dismantled after update 2.0 was released may be re-acquired from their respective Collections.  Re-acquiring items from some Collections may have an in-game cost associated with them.
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