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Help and Support

Destiny Player Support:

As announced through the This Week at Bungie - 05/19/2016 entry, Trials of Osiris will not be occurring between May 20th through May 23rd.

This is due to an issue currently impacting Heavy Ammo Economy in the Crucible. Iron Banner will also be delayed until this issue has been resolved.

We apologize for the inconvenience. Additional updates will be made through @BungieHelp when information is available.
Refer-a-Friend FAQ
The Refer-a-Friend program gives players the opportunity to create bonds with new players to earn new loot and rewards!

For more information, follow the link above.
How to create a Destiny Clan
For the requirements needed to create a Destiny Clan, please click the link above.
Prison of Elders
The Prison of Elders is an arena-style PvE activity located within the Reef. Update 2.2.0 introduced two new Arenas, bringing the total number of Arenas in the Prison of Elders activity to six. For more information on the Prison of Elders, please click the above link.
The Challenge of the Elders
The Challenge of the Elders is a weekly PvE event, featuring a specialized Prison of Elders Arena. For more information on this activity, please click the above link.
Infusing Year 2 Weapons and Armor
Infusing Weapons and Armor increases their Attack/Defense level. Follow this link for a list of requirements to Infuse Year 2 Weapons and Armor.
Update 2.2.0: HUD Opacity
With the release of Destiny Update 2.2.0, players now have the option to toggle the opacity of their HUD.
Turning the HUD Opacity off will remove Radar, Waypoints, and additional HUD features from view. This results in a more immersive Destiny experience, in addition to removing unwanted visuals from in-game Screenshots.
For additional information, please follow the link above.
Clan tags may occasionally display incorrectly
Occasionally, a player's Clan Tags can disappear in-game or in the Mobile Companion App. Please see the above link for more information on how to resolve this issue.
Destiny Mobile Companion Application FAQ
If you're running into issues on the Destiny Mobile Companion App, follow this FAQ.
Deleted Item and Character Policy
The choices players make in Destiny are often permanent. Please be careful when performing any manual removal actions. 

Please note: Exotic Weapons/Armor, Emblems, Shaders, Ships, Sparrows, Emotes, and Quests that have been dismantled after update 2.0 was released may be re-acquired from their respective Collections.  Re-acquiring items from some Collections may have an in-game cost associated with them.
Destiny Account Restrictions and Banning Policies
Please click the title above to see our Destiny Account Restrictions and Banning Policies FAQ.
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