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Deleted Item and Character Policy
Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items.

The following services cannot be provided:

  • Restoration of deleted characters
  • Recovery of dismantled, scrapped, deleted, or otherwise discarded items
  • Recovery of mistakenly Infused items
  • Refund currencies on accidental purchases
  • Transfer of items or characters between platform accounts

To prohibit unauthorized access to an account, please visit our Account Security Guide.
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