I have done 3 runs of atraks in a row and each time we have been 300 to 1000 away from the 500k. Atraks is the ONLY Pantheon boss where this is even remotely a problem. When you already have an endgame mode that forces you to beat raid bosses while heavily handicapped in light and under a time limit, why make the ridiculous requirement of having to get a high score, especially when that high score for every other boss just means strictly getting a platinum. This feels like an oversight because no team fireteam should be able to consistently complete the boss on a platinum and have to repeat it over and over again just to get a specific score. at this point, this just feels like artificially inflated difficulty because they knew damn near every team would be able to platinum atraks so they force this tight requirement.
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My team and I never killed any Tormentor during the Atraks encounter and got the high score twice. Strange you're having this issue when killing the Tormentor.
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Only platinum score requirement should be encounter clear during the time limit (was under the impression it worked that way, apparently not). 2 flooring/phasing f.E. caretaker is a challenge in itself on -15 or -20 light next week respectively.
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Use a finisher on the Tormentor.