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Network Troubleshooting Guide

Destiny is a shared-world shooter that requires a correctly configured and steady internet connection. To avoid losing connection to Destiny, and to ensure you can see other players in game, you may need to tweak your home networking setup.

Getting your console online and ready for the world of Destiny

Several things can be done to improve your network connection or reduce connectivity problems. If you’re having trouble connecting to Destiny or are experiencing a number of errors, here are a few quick tips:

Getting Online

Destiny requires a high-speed, broadband internet connection to have the best possible experience. To unlock the full potential of Destiny, PS Plus or Xbox Live Gold is recommended. Learn more about connecting your console to the internet.

Getting Steady

Wi-Fi is convenient, but it can also be inconsistent and unreliable. Wired connections will maintain the network stability needed for online gaming. Make sure you’re getting the most out of your connection. Learn more about stabilizing your internet connection.

Getting Configured

To get the best experience, your NAT will need to be configured correctly. A Type 1 NAT (PlayStation) or an Open NAT Type (Xbox) is preferred. Learn how to change NAT Types and optimize your networking setup.

If you are playing on a PlayStation 4 console, Sony has a support article on configuring your network to play on PlayStation Network:
http://manuals.playstation.net/document/en/ps4/settings/nw_test.html

If you are playing on a PlayStation 3 console, Sony has a support article on configuring your network to play on PlayStation Network:
http://manuals.playstation.net/document/en/ps3/current/settings/connecttest.html

If you are playing on an Xbox One or Xbox 360 console, Microsoft has a support article on configuring your network to play on Xbox Live:
http://support.xbox.com/en-US/xbox-one/networking/network-ports-used-xbox-live


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