I have only done about 10 normal raid and rest are on hard. As far as remember, I only got one piece of raid for each character. Then I made all my 3 characters to lvl 29. Then start doing hard raid every other week. If you are 29 doing raid on normal, you are doing it wrong.
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The best way to get raid gear, other than the helmet, is the normal raid. Smaller loot table.