JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline tomorrow for scheduled maintenance. Please stay tuned to @BungieHelp for updates.

Help

Help us help you.
Edited by Capybara_Rage: 9/14/2014 12:46:30 AM
40

Connectivity issues not on player's end

Hi, Bungie and community. (IMPORTANT EDIT): I had the Playstation App on my iPhone 4s installed, connected to my network's wifi and paired with my PS4 by default. On a complete whim, I remembered how the Steam and Skype apps tend to make the PC programs wonky when used simultaneously, so I uninstalled the Playstation App - I am now 40 minutes without errors. Did a full strike, got more levels, more gear, visited the tower and am now 2 more story chapters in the game. Could be a coincidence and maybe Bungie fixed something... or maybe the problem is just lololtechnology. If you have the Playstation App on any devices, try uninstalling it and see what happens. ^Followup: It's been two hours and not a single error since uninstalling the Playstation App from my iPhone. I haven't seen Bungie mentioning any glorious fixes to their network, so I wonder if Destiny and PSN are having issues when paired companion devices are involved. This doesn't explain problems on Xbox systems, though. -ORIGINAL POST:- (EDIT): I am not on any campus infrastructure. My network is connected from a house exclusively to the closest pole. There is no shared connection, hotspot access, network homegroup or otherwise administrative complexities in the network. A Windows PC, an iPhone 4s and a PS4 are the only devices with access to the network at any given time and only the iPhone 4s is wireless. My ISP is Surewest/Consolidated Communications. . Just wanted to report that tonight has been my first experience with constant disconnections after two days of solid, uninterrupted gameplay (Up to level 12 without a single error.) Connectivity is so unstable that I'm being booted from the game within minutes of gameplay. Speedtest.net suggests no service problems with internet. PS4 internet test feature reads all systems nominal. PS4 is wired directly to a modem and the modem has been cycled multiple times. All other games and services work fine - To be utterly certain, I streamed Netflix in 1080p and played League of Legends at 40ms latency at the same time with not even a hiccup while Destiny continued to disconnect (This was done using a 10mbps connection that's more than capable of multiplayer gaming, stability confirmed via multiple speedtests and an ISP support call). To emphasize this is a matter for Bungie to investigate, the 1080p Netflix streaming was done on the same PS4 that Destiny is disconnecting on. Again, note that this problem has not been occurring for the prior 48 hours up until now, and nothing about my network, modem or console has changed in that 48 hours. Thanks for your time. Hope this gets sorted quickly. (EDIT): Bungie's probably running in circles about this. If people having this problem try to describe their networks in their posts, Bungie might be able to test more precise environments and find the problem faster. (EDIT): Just noticed the PSN went down entirely as of about 3PM Pacific time on 9/13. Maybe related?

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Same problem. Network tested and fault finding done as described in help.bungie forums. Non to avail. Problem is on their side. All my online games are working fine. Streaming perfectly from Netflix on my US account. My network setup is a Business uncapped 10mbs line with x2 desktop PC a server a ASUS router ($$$) with a gigabit switch and then having my PS4 and smart TV connected. Everything is wired apart from cellphones,tablets and netbook. Even with constant down/uploads on the network I am able to stream from Netflix, thus latency not the problem and surely if there was some sort of network problem it would have surfaced. Everything points to server issues on Destiny/Bungie's side and I just wish they would be more open around it and have better communication in regards to what is being done + ETA for fixing the problems.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon