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Yeah, I've heard that several times already in fact, but I would like to hear from possibly Achronos or someone on the web-team, this is something that deserves the attention in my opinion.
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The dev team built the mute feature so you don't have to wait for someone to get banned. It's like your own personal ban-hammer.
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More or less, but it doesn't work as well as it still could.
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How so?
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Go to what I'm replying to Achronos with, most of it will be detailed there.
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Meh, not worth it. Just start muting people, and you'll be fine.