A quicker way to follow/unfollow or mute/unmute a user is by clicking on their display name and follow them, but if you click the same (follow) button [i]again[/i], it would [i]unfollow[/i] them. Same thing with the mute/unmute option.
Sometimes I'll have someone muted but expand the post and actually deem them appropriate to my own standards and bring them back into my bungie.net expierence, but I have to dig all the way back to my [url=http://www.bungie.net/en-us/User/Edit]profile settings[/url] to unmute them.
Is this "by design"? By forcing us to carefully select our mutes and follows? Or perhaps it's just rather amusing to the webteam?
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I think it's by design. While we've been given the option to mute members, It's better to treat this feature as a 'last resort'.