JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by BNGHelp6: 8/26/2021 9:34:47 PM
271

Program can't start due to mysterious missing file (win7, 8, 10)

Getting this error after battleye starts Windows 7 This has been reported on Windows 8 and 10 as well. Reinstalls haven't helped, replacing dll hasn't worked, reportedly upgrading to Windows 10 has had some success but also some failures. Patience is required, but silence isn't If you're having the same problem, please post here so we can keep the pressure up. "which system are you having this bug on" poll: https://www.bungie.net/en/Forum/Post/259508350/0/0 Our issue made it to the top of the issue list in todays TWAB, so we have some progress, however shallow it may be.
English
#Help #gameplay

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Doing some research on battleye, can't see what windows it requires, but it does mention pirated copies are not supported either. Their website hasn't seen an update since 2017 lol

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    7 Replies
    • Edited by garik0605: 8/26/2021 4:11:28 PM
      19:08:45: Starting BattlEye Service... 19:08:47: Launching game... 19:08:47: Windows Kernel modification detected. Please repair or reinstall your system. 19:08:47: Failed to launch game. вот такая фигня и хрен поиграеш перед обновой все хорошо работало а после нее все сломалось и теперь думай а стоит ли покупать следующее обновление ?

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • If they haven't fixed the framerate grinding to a halt at pre-rendered cinematics on W7 I have a feeling they aren't going to do jack here either.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Same here missing . error. Windows 7

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Same problem, and right after i dropped money on the season pass, too. Downloaded + registered the missing dll, and now it's an "application unable to start (0xc000007b) error instead. Multiple people in this thread say it's an issue between battlEye and windows 7, so they at LEAST really should've warned us that people will be unable to play on win7 from this season on before anyone paid or preordered for the coming content...

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      2 Replies
      • 21
        Win7 , same missing file , be patient my friends, they will fix

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        13 Replies
        • Same problem really bummed about this. Please Bungie fix, I could deal with 2fps cutscenes but this is preventing Win7 users from playing the game they bought.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          1 Reply
          • СИСТЕМНЫЕ ТРЕБОВАНИЯ МИНИМАЛЬНЫЕ: Требуются 64-разрядные процессор и операционная система ОС: Windows® 7 / Windows® 8.1 / Windows® 10 64-bit (latest Service Pack) Процессор: Intel® Core™ i3 3250 3.5 GHz or Intel Pentium G4560 3.5 GHz / AMD FX-4350 4.2 GHz Оперативная память: 6 GB ОЗУ Видеокарта: NVIDIA® GeForce® GTX 660 2GB or GTX 1050 2GB / AMD Radeon HD 7850 2GB Сеть: Широкополосное подключение к интернету Место на диске: 105 GB Дополнительно: РЕКОМЕНДОВАННЫЕ: Требуются 64-разрядные процессор и операционная система ОС: System Windows® 7 / Windows® 8.1 / Windows® 10 64-bit (latest Service Pack) Процессор: Processor Intel® Core™ i5 2400 3.4 GHz or i5 7400 3.5 GHz / AMD Ryzen R5 1600X 3.6 GHz Оперативная память: 8 GB ОЗУ Видеокарта: NVIDIA® GeForce® GTX 970 4GB or GTX 1060 6GB / AMD R9 390 8GB Memory 8 GB RAM Сеть: Широкополосное подключение к интернету Место на диске: 105 GB Дополнительно:

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          • Same issue here with win7

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          • check your anti-virus software, I was having that issue a while back and if its the same thing it crops up from time to time, I use avast and they have a quarantine section that you can see if they are holding the file, I haven't ever gotten a good answer other than its some kinda false positive.

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            1 Reply
            • Having the same issue. It would have been nice to know beforehand if they were just going to drop all windows 7 players. So much for crossplay bringing friends together lmao.

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            • I have the same issue, can't launch with BE, can't launch without BE. And don't even get me started on 3fps cutscenes... *sigh* I just want to play this otherwise amazing game... T_T I barely socialize as it is, and I've made friends in this game, the Clan. I don't want to lose it...

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            • Same here seems to be a Win7 problem good testing on bungie`s side

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            • Same

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            • Having the same issue. What I can't believe is there was no Q & A on this...no one noticed this at all? Then over two hours later we haven't heard a word about it? Very disappointing..especially after such a good showcase.

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            • Day 3 goes the problem is not solved, friends call me RAID!!!, ACTIVITY!!, I say sorry bungie while investigating this problem. NOT ONLY DECREASING THIS PROBLEM IN MOST OF SOME FRIENDS, THEY WILL ALSO USE THE SUCH PROBLEM WIN 8 \10 I SO UNDERSTAND THE NEEDS OF THE MINORITIES FALSE TO THE NEEDS OF THE MAJORITY

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            • Same Issue! I allready prosted it on Twitter but still no Comment and reaction from Bungie! Why the -blam!- hell they dont test all Systems! i bet they checked just win 10 out for compatibility!

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              3 Replies
              • I have just updated Destiny 2 & have the exact same mysterious missing file.

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                1 Reply
                • Same issue, Win7 SP1/SP"2". Bungies really does an incredible job of covering all of their players' bases, accounting for what they allege is supported for Destiny 2.

                  Posting in language:

                   

                  Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  3 Replies
                  • 21
                    Im getting this too.. on windows 7 but dunno if thats related.

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                    1 Reply
                    • Same, also win 7. First there was that 2 fps problem in cutscenes that never got a fix, and now we can't even play the game. I can't believe that something like this slipped through testing.

                      Posting in language:

                       

                      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                      2 Replies
                      • Same issue, Win 7 user also x

                        Posting in language:

                         

                        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        1 Reply
                        • Same issues here Win 7 I personally cant switch right now to 10 or 11 becuase i need HDD information for my work

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        • Getting that error also. On Windows 7.

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        • Same problem. Can’t do windows 10 on this machine.

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        • DON'T LET THIS THREAD DIE, Upvote all the comments We need Bangie's answer on what is going on. Architects, please don't ignore your Win7 fellas!

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        2 3 4 5 6 7 8
                        You are not allowed to view this content.
                        ;
                        preload icon
                        preload icon
                        preload icon