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Edited by BNGHelp6: 8/26/2021 9:34:47 PM
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Program can't start due to mysterious missing file (win7, 8, 10)

Getting this error after battleye starts Windows 7 This has been reported on Windows 8 and 10 as well. Reinstalls haven't helped, replacing dll hasn't worked, reportedly upgrading to Windows 10 has had some success but also some failures. Patience is required, but silence isn't If you're having the same problem, please post here so we can keep the pressure up. "which system are you having this bug on" poll: https://www.bungie.net/en/Forum/Post/259508350/0/0 Our issue made it to the top of the issue list in todays TWAB, so we have some progress, however shallow it may be.
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  • 13
    This is starting to get redundant now..No answer yet..even the smallest amount of info would be respectful to us. I noticed on Twitter and such this issue is appearing minimal to Bungie, and this is totally unacceptable.

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    • Thanks a lot for making this thread, if nothing else at least we can keep pressuring Bungie. I've also encountered the same bug, running Destiny 2 on Windows 7 was never a problem, besides the super low fps in cutscenes since beyond light, but ever since the Season of the Lost update it won't even launch the game. The game doesn't even start loading or anything it just dies with a missing " " error message. Lets keep this tread alive

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      • OK I got my windows 10 to work I ran sfc /scannow and it fixed some file then I went to settings in steam and ran all the check file integrity and where and a few other boxes like location then rebooted the machine and when the anti-cheat box popped up you must accept and install that. then it just loaded right up. Now my windows 7 machine is still no go it wont load on that and I have tried everything under the sun and it just wont work.... Hope I was some help !

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        • 12
          I just bought Forsaken, Shadowkeep and Beyond Light + SP. I guess, I'll be asking for my money back :(

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          • I'm awfully sorry to say I'll "abandon the ship" soon enough. One of my clan members kindly lent me a hand to choose and asmble a new PC on which win 10 should run smoothly. Cost me a (huge) fortune but I'd be able to play destiny 2 in a week or so. To be frank, I don't really think bungie will fix this fatal error in months... maybe even years?... (All of this reminds me of the cyberpunk 2077 incident. Not a good year for the gaming industry I guess.) Good luck fellow guardians. I still hope you can find a way out of this troublesome situation.

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            • I have both the x64 and x86 Visual C++ (2015-2019) installed version 14.25.28508.3 on my Win 7 Pro. The "missing" file was not installed.

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            • Bungie, I only purchased Destiny 2 and a Season Pass to hang out with my friends. Some of those friends can no longer play D2 so we'll now find another game to play together. There's 40+ of us and we're all going to be spending our money else where. Your failure here isn't just impacting a few who have directly experienced this issue.

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              • A big thank you to everyone who has kept this post going, hopefully we'll have a solution soon. Be strong guardians.

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                • 14
                  Таже самая проблема на Win 7, просидел 6 часов в попытке решить проблему различными способами, все безрезультатно, ПРОШУ РЕШИТЬ ДАННУЮ ПРОБЛЕМУ BUNGIE, за что спрашивается было наигранно столько времени и отданы деньги, ждем ответов И исправления неполадки всем чатом Спасибо за внимание

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                • Update to you all!!! Bungie in this thread just said: ”We've already reached out to BattlEye and neither they nor us believe this is an issue caused by their service. Rest assured that we're actively investigating this issue to determine the cause and how it can be solved. We believe this issue is related to something Bungie changed in our builds for this release” I take this as that the issue actually have came forward to them and is being worked on. Hang in there everyone and lets hope it gets solved as fast as possible!

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                  • 12
                    Good news atleast, they officially acknowledged the bug on twitter! https://twitter.com/BungieHelp/status/1430637064324669440 "❖ Some players on PC are unable to launch the game due to missing an unknown file."

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                    • I'm running on windows 8 and still having the issue while my friend's destiny 2 on windows 8 works perfectly fine. I don't know why Bungie is not acknowledging the issue and ignoring it like it's OUR problem. Bungie has a record of breaking their own stuff and coming to save it like they are actually the HEROES.

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                      • By the way wanted you all to know that I contacted a couple of my friends at Forbes, the gaming department.. and I explained what was going on and two of them are definitely going to investigate and help push this issue.. they're good at digging at the truth..

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                      • Edited by Tarrson: 8/25/2021 10:40:48 PM
                        having same problem. even did a reinstall and that didnt fix it. really bumed because i was going to buy some old dlc and the new season so i could play with my kids but i wont be spending any money on a game i cant play. i hope this is fixed soon. windows 7 pro is what im running btw if it matters.

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                        • Bungie is wantting to profit more... and their last expansion change and now this season/pre expansion change is proff that they are getting on the wrong way.

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                          • same problem here "destiny 2 exe. is missing" ive tried everything to try to fixi. im furious as having over 7000 hours invested bungie you need to pull that anti-cheat untill you get it figured out,or I guess they just want us not to play i guess that whats gonna happen because im not spending 150$ on windows 10 and hope that fixes the problem? ah I guess its time to move on anyway

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                            • Edited by ★ Angel♥~ ★: 8/25/2021 8:32:04 PM
                              Having the same issue here, using Windows 7 Ultimate. The game worked fine literally the day before the season dropped. I was about to go buy Witch Queen's $100 bundle before booting up the game but I'm glad I didn't. Would have wasted $100 if I did. Specs probably don't matter as it's an OS issue, but in case it does, my CPU is an i5-4690k and my GPU is an RX580.

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                            • Same problem, win 7 =(

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                              • What unsettles me the most is that no BNGHelp accounts have come in to acknowledge the issue or affirm that they're trying to fix it. I get a dreaded feeling they're about to drop a "Win 7 is no longer supported" announcement and post an official "solution" that you need to upgrade to Win 10. Or maybe they'll leave it as an "we're looking into it" status like they've left the prerendered cutscenes stutter since Beyond Light launched. Nothing will be done for a couple weeks or months, and then ... *see previous action* Hope I'm being overly pessimistic.

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                                • still cant launch the game over 24hr later and still no word from bungie if the even care let alone are doing anything.

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                                  • Same Issue on Win7.

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                                  • 11
                                    Our issue is in the known issues article as of now! Don't lose hope, we're one step closer to learning what needs to be done.

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                                    • reinstall while downloading the game again is of no use. (so dont lose time folks)

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                                      • Trying to bump this thread to get an answer like the rest of you. Im running Windows 7 and get the missing file error at launch, and have tried the prescribed fixes short of upgrading to windows 10 since I dont hate myself that much at the moment. Also! I happened to try launching the game from the actual .exe and got the same error but with a file listed: 'api-ms-win-core-path-l1-1-0.dll"

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                                      • Just had a 144 byte Destiny update come through.... still broken with the same missing file issue :(

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                                        • I'm running Win7, can't launch the game. When Beyond Light launched all the cinematics in game were ruined for me (and not only me). They run at 3 fps, they are very hard to skip and if you dont skip them the game just crashes (still hasn't been fixed yet btw). And now the game won't start at all.

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