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10/4/2019 12:30:17 PM
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(Day 4) PC move still broken after latest "fix".

Like all of the other people here having the problem i've linked, unlinked, cleared cache, performed ritual sacrifices etc. (don't judge me) and my information is [i]still [/i]intact and correct here on Bungie.net in my profile and account settings, but... when I start (i mean retry for the 900th time) the process over I'm greeted with that correct information: my (3) 750 guardians, all my content licenses and my silver and it all looks fine [i]until [/i]you hit continue/transfer buttons then, POOF, everything has vanished and i'm left only seeing the licenses for base D2/Osiris/Warmind. Can we please get some more detailed information on what is being done to fix the issue and when we can expect a fix. Images of what i'm still encountering regardless of unlinking and linking again: Everything correct on Bungie.net: https://i.imgur.com/yTlArsW.png Transfer goes through: https://i.imgur.com/MBPHGzS.png Failure. Only base D2/Osiris/Warmind licenses https://i.imgur.com/G4ba1j0.jpg
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#Help #pcsupport

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  • Edited by ObjButters: 10/4/2019 5:37:44 PM
    I'm also still experiencing the same problem. I've been trying and retrying the same steps over and over ad nauseam since the beginning of this week to no avail. Just want to throw a few interesting points up that I've noticed one my end. - Pointed out in my last comment a couple days ago, when I log into the Destiny Item Manager site it shows that all my loot and characters are intact, and everything has been bumped to 750. So my stuff is still floating around somewhere. Probably on some server that may as well have a sticky label on it titled, "Purgatory". - Logged into my phone to write this comment and got a message pop up that said my battle net profile has indeed been transferred over to steam. Although lastnight I unlinked my steam account in my settings out of some superstition fantasy that 'May if I leave it unlinked for a few hours, that'll fix the problem'. Also, the option to unlink battle net is greyed out (but I get the feeling I'm not only there). - I still dont know what happened to my Forsaken dlc. But like everyone else, Osiris and Warmind are just hunky dory. This for me is the most egregious part of all this. Steam refunded my Shadowkeep dlc, and I'm willing to pick it up again if this situation is addressed. Reading through all these comments across multiple posts saddens me to no end. I personally never spent any money on ingame items, but I feel bad for everyone here who has invested so much into this game just for the transfer to fumble the ball at the goal line. Bungie, I'm sure you have a crack team working on this (I mean, I HOPE you have a team working on this.) But you gotta give us something here. We need an ETA or at the very least a reassuring post to bring up the morale of your dedicated player base. This feels like an informal geeksquad appointment more than an anything else. These forums and your twitter are not enough. And this 'we flipped a switch, try the transfer again for the umpteenth time' ain't doing it. I feel a lot of us at the very least just want to know we are being heard here.

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