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8/21/2016 6:26:49 PM
4
My Guardians went missing!!!
My Gamer tag is Rusty The Husky and my hunter and warlock with all their gear disappeared, I've been waiting to see if it was just a glitch from the update but they have not returned, I worked extremely hard on both of them and I want them back. I understand Bungie might not give two flying birds about it but I thought I had to say something before I tried to get them back the hard way...
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Hello Rusty The Husky, Sorry something happened to your account, does anyone else have access to your gaming system or account information? Unfortunately Bungie cannot restore manually deleted characters or items. https://www.bungie.net/en/Help/Article/12240 You should take some Account security steps listed here. https://www.bungie.net/en/Help/Article/12718 [quote] If you share a console with family members or roommates, you may want to consider setting a password/passkey on your PSN/Xbox Live Profile[/quote]
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Edited by Selario: 8/21/2016 6:39:42 PMHey Rusty The Husky, Bungie does not restore deleted items or characters, you'll have to start over. Please see the [url=https://www.bungie.net/Mobi/en/About/Article?id=12211]Deleted Item and Character Policy[/url] for more information. If you did not accidentally delete your characters, it's likely someone has access to your account and/or console. Please change your password immediately and do what you can to make sure your account is secure. https://www.bungie.net/Mobi/en/About/Article?id=12718
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I think it's time to change all your console's security passwords and codes.
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Edited by First to Wipe: 8/21/2016 6:29:05 PMHi Rusty I am so very sorry you lost them but you will not get them back
