I been playing destiny for a week, at level 10 and yet to find any SIMPLE method of getting help with game issues. I've never been big or good with forums, but Destiny seems to REQUIRE you to be so in order to resolve issues as so far I've have found no email, phone #, chat option, and I've yet to get a response from my Twitter I posted days ago. One thing I can't stand is how impossible it's been to form a good fireteam. From the dozens of players whose fireteam I've tried to JOIN I was shown the FRIENDS ONLY option (I don't know if it's my setting or theirs) when I try to invite someone to a fireteam I get no response so I don't know if it's been accepted, rejected, or ignored. Even more annoying is how hard it's been to TALK to players. All I've every done with the xobx and playstation is play games. So I've no idea how to talk to people with it I try to talk to players by having a PARTY on xbox (new to those) didn't work. I went to the Devil's Lair where fireteams are automatically formed. No one talked to me even though the fireteam chat channel icon in the screen corner flashed when spoke in the mike (no idea if they heard me or ANYTHING). I never had ANY of these problems with the online games I played on my PC.
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Send out lots of friend requests to players you meet in strikes and tower, level up to at least 21 so you can do a weekly and just be talk to people you meet in party's, most player's you will meet are just normal lads having a laugh.