JavaScript is required to use Bungie.net

Help

Help us help you.
1/19/2015 10:29:24 PM
3

Xbox Gamertag Not Recognized

When I try to link my Microsoft account to my Bungie account it says that there is no gamertag associated with the email. When I click the "Go here for help with that" link, it does nothing. It loads for a moment and then the window just refreshes. Can anyone help with this?

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Same here, I can't find any way to link my gamertag.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • It is important that you are signing into Bungie.net using the same Microsoft Account that you used on your Xbox One or Xbox 360 to create your gamertag. Follow the steps here: http://support.xbox.com/en-US/my-account/microsoft-account/forgot-microsoft-account-solution You will hopefully find that you indeed used a different Microsoft Account. If that is the case, create a new Bungie.net profile with the correct account. If it is not the case, we have seen issues where something in Microsoft's system is not properly reporting your gamertag to Bungie. In this case, Microsoft support has been able to work with customers to resolve this issue.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      8 Replies
      • You put in the email you used not the GT.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        6 Replies
        You are not allowed to view this content.
        ;
        preload icon
        preload icon
        preload icon