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12/19/2014 10:13:08 PM
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Stuck with a Black Screen

Dear Sir, Whenever I launch Destiny, all that appears on the screen is a loading icon in the bottom right hand corner. The rest of the screen remains black as if it is [i]stuck[/i] at this point. This happens every time I try to start the game. It fails to launch. I have found that if I turn the Xbox One off at the wall and then on again, the game launches properly and I am able to play. Why is this happening? I have had no end of problems and errors since purchasing this game and am very disappointed. This is not the standard I expected from Bungie. Please fix this issue as soon as possible. I look forward to hearing from you soon, Lord Yesua Xbox One Wales, UK 19/12/2014

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