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11/25/2014 12:31:10 AM
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Maybe you just don't care about your customers.

I've only been playing Destiny for about 10 days. Every single day, I have received a number of errors. Beaver, Flatworm, and Leopard to name a few. I did my own research on how to fix some of these erros (because your help forums are worthless and repetitive) and I found a likely solution is to adjust my router settings.What about the people who don't have routers that they can change the configurations on? For example, I get my internet service from Cox and my modem and router are the same piece of equipment. I can't login to adjust any of these settings because Cox doesn't allow it (and they've changed the default router password). You're basically telling your customers who can't configure the settings to deal with this problem. This is the only game that I receive errors on. THE ONLY GAME THAT I RECEIVE ERRORS ON. Clearly there is a critical problem here that needs addressed. If the fix is for people to increase their TCP or UDP flood thresholds, then maybe you should configure your servers to not flood the TCP or UDP environments. Analogy - I don't have to fix the register at Subway if it breaks after I've ordered a sandwich. Either the employees fix the register, they find another way for people to pay for their orders, or they give people their sandwiches for free that are already made and take no more orders until the register is fixed. NOT fixing the register doesn't resolve anything. The damn register is still broken and people are still standing in line. This game doesn't even come close to the player base that World of Warcraft has and they've got it figured out. I haven't played it in a few years, but I don't remember ever having a network error. Your game is quickly getting a bad name and my suspicion is the franchise is at risk of going down in history as one of the most interesting and intuitive games of all time, that nobody could ever play. The solution may involve a few days of server downtime. Personally, I would come back after the downtime excited and play an extra hour every night once the servers were live again if it meant no more errors. I'm just sayin'.
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