After a normal day of impossible connection, later in the day access became possible but the game kicked me out during or at the end of every single mission. Somehow during a public event I managed to win an exotic Enagram ! Not so fast, after multiple attempts to enter the tower, finally I was sent to the guy that gives the rewards for a vanguard missions, he gave me 3 options, I was reading nervously the options when BAMMMMM, I was kicked out of the game. No access to the tower was possible after. I am thinking that the Enagram was lost. Is there someone to ask to whoever is in charge about this whole thing? After years being a fan of Bongie with the Halo series, this has become a Nightmare ! Can somebody fix this dam game? Is there anybody that can answer every customer question? Has bungie a customer service? Sincerely AN ANGRY CUSTOMER.