Deej, Your customers would REALLY like answers to all of the items I have listed here: http://www.bungie.net/en/Forum/Post/76152439/0/0 and http://www.bungie.net/en/Forum/Post/75998626/0/0 and http://www.bungie.net/en/Forum/Post/76739077/0/0/1 I will give your team 7 days to respond before I lodge a formal complaint with the BBB and let the major media outlets know that we are not receiving adequate feedback/communication from Bungie/Activision on these issues. Respectfully, Sinistradian