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#feedback

Edited by Doctor Apox: 10/25/2014 2:58:58 AM
2

I'm fed up. With Bee , with Error Codes, and now with Bungie.

This is a long read because it was originally an email. I thought it'd get more attention on the forums, and that an email would probably be buried. Enjoy __ I've been playing Destiny since launch. I have to admit that I love this game intensely and that because of this love I am still playing the game today. The problem is my constant connection issues to your server which seems to happen to a small percentage of the Destiny playing population. I have probably gotten more Bee, Baboon, Fly and Elk (and sometimes Zebra) error codes that anyone in the game. I can't complete five minutes of the Raid because of this, and literally as I'm typing this email, I had just received another zebra error code In Orbit. It is totally unacceptable. Before I get an email telling me how to troubleshoot my Xbox. Don't. I've done it. I've portforwarded. I've DMZ'd. I've bought a new router. I literally drove across town to an electronics store to get the best router they had and I'm still getting these error codes. It is not an issue on my end. I constantly refresh the BEE/FLY/LION support page. Every day. I shouldn't have to do this. With the new update news I'm happy to see that progress seems to finally be made in a significant direction. However, I have had the same hopes the last few times you promised a fix in reducing these error codes. So - I am sending this email to let you know that I have been patient as a Bungie customer. I have played Halo since day one, and was one of the top ranked players on Rumble Pit in Halo 2. I have Bungie shirts in my home from Halo tournaments I frequented as a teenager. I constantly refer to Bungie as the greatest game creator of all time with your Halo Franchise. This reputation is slowly being ruined simply because I can't access your content. If this update does not solve the Bee errors, and I hear that "it is simply out of our control" as an excuse, you will not have lost just a Destiny customer. You will have lost a loyal Bungie fan, and will be the victim to extreme negativity when I discuss your games to my friends and colleagues. My Gamertag for Xbox One is Doctor Apox. I want Bungie as a company to understand a patient customers concerns. I've never sent a rude email to a video game developer in my life. I also realize that you're probably reading this as a customer support associate, and will just try to give me the resources I need to "optimize my experience". Do not do this. Please forward this email to your manager or to anyone involved with Customer Experience and Enhancement team. ***** **** - A Loyal (but waning) Bungie Fan

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