I am not normally the type to post complaints when service is disrupted (like when COD servers go offline for a couple of hours). I work in IT, and I am aware that there are sometime unavoidable issues which can result in outages. The issue with the Bungie servers falls well outside of that remit. You have designed a game that is literally unplayable without a continuous connection to your servers, and then have blatantly failed to invest sufficiently in your server side infrastructure, resulting in a large number of your customers being unable to play the game you have sold them. Reading the various forum posts, this issue has continued for weeks for some, and that is simply not acceptable. I am not sure how the law stands in other countries, but in the UK this situation definitely falls under the banner 'not fit for purpose', and would entitle anyone who has bought the game a full refund. Having said that I bought the game in order to play it, and would prefer that the server issue be resolved so that I can. But I'm not idiot, and I won't accept spending £40 of my hard earned cash on a game for it sit on a shelf indefinitely. Speaking for myself, and maybe for others, I think we need Bungie to come clean about what the issues are, and a realistic timeline when the issues will be resolved. Then we can make our own choices.