Seem to be getting it just trying to log into the game along with some other error "Use of User-generated media is not allowed for your account" In addition to this "Use of this applications chat and messaging features is not allowed for your account." but it doesn't tell me why and it just vanishes with another zebra or caterpillar.

They are "investigating" but fail to tell us what it is they're investigating. Once again kept in the dark. Don't hold your breathe with this game