I pre-ordered Destiny back in June. Paid for the game in full and I have the digital receipt for it and everything. I went to download it today and my pre-order was gone. I tried restoring licenses, restarted my ps4 in safe mode to rebuild the database, and even had a sony rep deactivate and reactivate my ps4 but I still don't have my game. I don't want to pay $60 again for something I already bought. Sony doesn't know what to do so they referred me here, can anyone help me? I just want to play the game but this is giving me such a headache.
EDIT: I FIGURED IT OUT!!!!
So, since I had the game pre-ordered, the vanguard dlc was listed in my store as free, so i went ahead and clicked download. This seemingly glitched my PS store into thinking that I already had destiny downloaded. Now, Destiny said "purchased" in my store but I still could not download it.
SO, I went under the "what's new" section on my ps4 homescreen and saw one from the store that said "Buy Now! Destiny is now available." I clicked THAT and inside was an option to download the game next to a video of the trailer and after clicking the download bar, BOOM, destiny added to downloads. I hope this might help people in the same boat as me.
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Just wait a day or two. Sony is fixing download items not appearing and not purchased game glich