Most big gaming companies have an office phone number for technical support. Except for bungie. For some reason they think its ok to hide behind a 3 year old auto response that doesn't even answer any questions about their most recent products. As far as I'm concerned, I've witnessed the -blam!-iest customer support on the planet from Bungie.net.
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You mean the email address with the three year old auto response that has all the information for halo 3 but no information on halo reach? yeah, tried that. Twice now, no response from the so called "webmaster" notice the forum post name, "what is bungies PHONE NUMBER?"