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I don't know if this is supposed to happen, or if I can fix it, or if I can complain to Bungie. I bought my Expansion Pass on the 14th of January, but I didn't log in and go to the postmaster until the 16th. The sparrow was not there on the 16th. Please help! Thanks!
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I'm having the same issue. Bought the pass a few days ago and no new sparrow. I've checked to make sure they've actually downloaded, restored licenses even turned it off and on again. I don't suppose you've had any joy since you posted this? Just a note that immediately after buying the pass I did have package in the post but it didn't contain the Evo tumbler just shards and blue engrams. And I don't have the option to retire it from the Tess character either.