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1/3/2015 8:15:47 PM
1
Item loss due to network issue
I was wondering if items could be restored / investigated due to network loss?
Today at about 3:00 PM EST I was transferring Radiant Shards (stack of 10+) from my vault to my Warlock. I was disconnected during this process. My ISP modem was blinking (thanks Brighthouse). Once it recovered I logged back in to discover that the shards are no longer on my Warlock or in my vault.
It was not THAT many, but a significant setback nonetheless. Am I SOL?
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Hi xexpanda I'm very sorry for what has happened and will make sure that your information is passed forward and tracked. That being said, we cannot replace or restore missing items.
