There needs to be matchmaking for everything. I am not befriending a bunch of random people I don't know on PSN just to do one activity.
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There definitely should be match making. That said, I've met some pretty cool "random" ppl, from a few different counties, from doing strikes/raids. We now regularly do dailies and group events together. I understand why some people aren't comfortable doing that, which is why match making is a must. An American, a Canadian and an Englishman walk into the crucible...