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[b]*THIS ISSUE HAS BEEN RESOLVED BY BUNGIE. PLEASE SEE BELOW FOR MORE INFORMATION ON THIS FIX.[/b]
Description: I am trying to make a new group/clan. After completely filling out all fields correctly and enabling Xbox Clan Features, I receive the following message when clicking the "CREATE YOUR CLAN" button: "The provided clan name or clan tag could not be validated due to an unexpected error, please try again. (669)."
Repro Steps:
1.) Go to www.bungie.net/en/Clans/Popular and click the "CLICK HERE TO START YOUR OWN GROUP" button found at the top of the page.
2.) Fill out a clan name (max 25 characters) and clan mission statement.
3.) Select an avatar and a banner.
4.) Check the "Enable Xbox Clan Features" and enter the desired 4 character Clan ID.
5.) Click the "CREATE YOUR CLAN" button.
6.) Observe pop-up message.
Result:
Receive message "The provided clan name or clan tag could not be validated due to an unexpected error, please try again. (669)."
Expected Result:
The creation of my new clan.
Notes:
I did not try to create a group or clan during the beta. I am trying to get this clan created post beta (first attempt 7/30) in preparation of the Destiny launch (9/9). I have several members who are waiting to join (pending the successful creation of the clan). The issue occurs in both Google Chrome and Internet Explorer.
Platform Information:
Toshiba Qosmio x770
OS: Windows 7 - 64bit
Browser:
Google Chrome v. 35.0.1916.153 m
Internet Explorer v. 11.0.9600.17207CO
Are you running add-ons/plug-ins?
None that I am aware of.
[b]*FIX INFORMATION:[/b]
[b]BUNGIE RECENTLY UPDATED MESSAGE 669 TO INFORM PLAYERS THAT THE GROUP/CLAN NAME WAS ALREADY IN USE. DUE TO THIS INFORMATION I WENT BACK IN WITH A DIFFERENT NAME AND WAS FINALLY ABLE TO GET A GROUP/CLAN CREATED. FOR ALL OF THOSE HAVING THIS ISSUE, IT IS DUE TO THE FACT THAT THE NAME YOU ARE TRYING HAS ALREADY BEEN TAKEN BY SOMEONE ELSE.[/b]
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Edited by Ler: 7/31/2014 3:26:14 AMEver since the beta came to an end, I been seeing tons of people get this error. I'm sure the good people at Bungie are already looking to fix it ASAP.