JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by U5297165: 7/20/2014 12:31:59 AM
607

PSA: We need your help to nail down the Baboon disconnect issue!

We are currently looking into an issue wherein certain users are experiencing repeated disconnects and receiving the 'Baboon' error code. If you are frequently hitting this error, [u]especially[/u] if you're seeing it repeatedly on a wired connection, we need your help! Please either reply to this topic with the following information or PM [url=http://www.bungie.net/en/Profile/254/5297165]BNGhelp[/url] with the following information: - How many times you've hit the 'baboon' error - Where you are located, and if you are connected to a home or public (campus, etc.) network - Your PSN username - Your ISP - Type of networking setup (cable modem, router, etc.) - Results of a [url]http://www.pingtest.net/[/url] test Thanks to everyone for helping us to make Destiny the best it can be!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • - How many times you've hit the 'baboon' error Heaps of times within the last week - its impossible to do a strike, raid or even crucible without this happening - Where you are located, and if you are connected to a home or public (campus, etc.) network Home network Melbourne - Your PSN username lexxel_01 - Your ISP TPG - Type of networking setup (cable modem, router, etc.) Linksys 3200ac Router, with portforwarding options in place - Results of a http://www.pingtest.net/ test No packet loss, 1ms jitter, 12ms Ping - rated A 50mbs download/20mbs upload speeds http://www.pingtest.net/result/141295691.png Seriously bungie the amount you have made from me on this game, these problems aren't acceptable and the amount of lagging inside crucible is beyond a joke from people who red bar

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • I get baboon on average 1x every IB match since Tuesday. Prior to IB I was getting baboon, but it did not seem to be as often. Primarily PVE is fine, but in crucible/IB I seem to get it every match. - How many times you've hit the 'baboon' error - On average 1x per match - Where you are located, and if you are connected to a home or public (campus, etc.) network - Coastal NC - Home Network - Wired - Your PSN username - twitchlessgamer - Your ISP - Charter Communications 100mbps - Type of networking setup (cable modem, router, etc.) - Motorola Surfboard modem / Linksys Nighthawk router - Results of a http://www.pingtest.net/ test - 62mx ping / 8ms jitter / B* grade

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • After playing Y1 Destiny on wifi with little to no errors or disconnections, Y2 has been a mess. I get babooned daily, sometimes 3-4 times a match. It mostly occurs in 6v6 pvp. I have move to a wired connection, but nothing helps. - How many times you've hit the 'baboon' error - Several times daily. - Where you are located, and if you are connected to a home or public (campus, etc.) network - Home network. - Your PSN username - GamingJones - Your ISP - Comcast - Type of networking setup (cable modem, router, etc.) - Router - Results of a http://www.pingtest.net/ test - ping 47ms, jitter 3ms, packet loss 0%. With the frequency this has been happening, I have been testing my ping almost every time and rarely get different results. Please stop telling me to restart my PS4 or router and help me address this issue.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • In the past day I have gotten the baboon error code 5 times at fairly frequent and regular intervals (then weasel afterwards), and I have never really gotten this code before. I was playing crucible and was getting the error code roughly every two to three games. Located in Iowa using a local Internet provider's internet (apartment). PSN: The_Wis_Badger ISP: ICS Advanced Technologies Using a wired connection through router. From the test: Quality of A, Ping at 33ms, Jitter at 2ms - indicating 0% packet loss. I have tried resetting the router, calling the internet provider (they indicated the internet was normal which is the feedback I was getting from my connection status), and rebuilding the database on my ps4. so far those haven't worked. If there is anything more I can do let me know. Thanks! Badger

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • in the last 2 days I have got it 10 or more times home crc-error-79 Telecom-Italia ADSL 37 ms, 1 ms jitter, 9 mb upload, 1 mb download GRADE B from pingtest I am unable to check packet loss, java is disabled in browsers I have

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Multiple times, just started this week for some reason, once every 30 minutes or so. Home Network. Xbox Live GT: Wilsoc1 Windstream Communications(sucks) 2 in one modem/router 41ms

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • - 5 times today - Home network - darrianlourens12 - Mweb/telkom - Wired modem - 22ms

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • I constantly get disconnected over and over and over daily even with a wired connection. It always says baboon code and it's been going on since House Of Wolves first came out! I also play on PS4. -At least 3 times every day, more so on weekends -Placentia, CA with a home connection -carracer2010 -Time Warner Cable -cable modum -D* Ping test. 78ms ping. 76ms jitter. Packet loss test failed. Please respond ASAP. It's frustrating not being able to play the game.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Ive been getting baboon on every fireteam i join, aswell as the others. Im ps3. Rarely get it. Tonight is hige issue. Just quit playing. Went to another game. Please help

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      2 Replies
      • I get multiple baboon messages on the trot. recently it varies from 1 baboon disconnect up to around 5 in 10 mins. I then will be able to play for a few hours without issue then the same again. London, UK - Home network demon-lord-kyu Virgin media wifi ping 18ms jitter 1ms ranks B*

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Edited by j_vardy: 11/7/2015 9:16:59 PM
        Hi am from the uk and i keep getting the error code about every 15-20 mins now and i have a wired connection Gamer tag j_vardy and i have done everything i can to sort it can you help Sky router Ds 3.3 B on ping test

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • This error just started today for me (worked fine last night even) -About 6 times today (only around 2h of play time) -Moose Jaw, SK, Canada -SASKTEL -Wireless Router (never been an issue before) -http://www.pingtest.net/result/121488376.png

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Edited by XcceLL: 4/17/2015 4:07:06 AM
        This is the 12th time tonight! Baboon error! Xbox one Charter Cable Arris modem Net gear router (wired with qos on highest priority ) USA East Coast

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        1 Reply
        • Iv probably had baboon 25+ times over the last week or so I am located in marana arizona home network psn-Yungfreshh isp-centrylink connection type- wireless router.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Edited by Commodore85: 4/4/2015 12:20:46 PM
          - I have probably hit the baboon error about 30 times - Located in Cleveland, Ohio on my home network - Commodore85 - Cox Communications - Cable Modem --> Netgear R7000 Nighthawk AC1900 Smart WiFi Router --> 4 port gigabit switch --> PS4 (wired) - http://www.pingtest.net/result/120460525.png (I have tried opening the recommended ports on my router but it has had no effect. Also the error was more commonly happening in the Crucible versus PvE until the 1.1.1 update where I have been receiving baboon more often in PvE. I was kicked from the weekly strike several times) Also I use a VIta to Remote Play and have noticed an increase of baboon errors when remote playing since the 2.50 PS update. I would be happy to help in any way. Thanks!

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Have gotten baboon error at least 10 times when attempting crucible, internet is working fine, all other aspects of destiny are working fine. This is really annoying, please figure this out and stop trying to blame my internet connection as every test says it's an issue on your end. -at least 10 baboon errors -Denver Colorado -router/wifi -got a B* rating on ping test

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Edited by venares76: 3/31/2015 3:06:55 AM
          Got baboon today as we were about to beat Atheon on hard! Happens a least once a week. I'm in the UK I'm using a Home connection. EE fibre optic,wired via power line adapter and my ps4 is under my routers DMZ. PS4 venares76

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Edited by iRaep: 1/3/2015 8:37:07 PM
          Hi Bungie support, I am not dealing with this issue but yet want to contribute to a solution. My personal opinion on the cause of this (looking at the B ratings from ping-tests)is most likely players their routers blocking packets (firewall set to high) and [b]NAT[/b] (Network address Translation) related issues. They shoud be either portforwarding (in order to portforward Bungie needs to inform you which ports need to be port forwarded) or completely disabling their firewall from their network (router) in order to increase network stability avoid [b]NAT[/b]. I'm willing to support people through Teamviewer IF supported and authorized by Bungie.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          1 Reply
          • I got babooned probably 6 or 7 times today as well I'm in Ohio wireless router with time Warner Cable as my service provider, I'm on a ps4 BOO-BADOO is my psn and gt

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          • How many times: <6 time - Ashland Kentucky, Fairfield in Marriott, Their premium wifi - SigmaNinja - It's hotel internet - Wifi - http://www.speedtest.net/my-result/4251201076 *Note* - This has only been happening since the most recent PSN update. I have been able to play on Destiny before in the same hotel on the same wifi. However after the PSN update I've noticed a significant decrease in my download speed and upload speed to PSN.

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          • Edited by King Pablo360 : 3/11/2015 4:15:30 AM
            I've got the baboon error code 6 times today, using a home network and router. Today is the first time I've ever even had this happen. They mainly happened during raids, and at the tower

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          • Edited by WoolyMastodon-: 3/11/2015 12:35:43 AM
            Game has become almost unplayable because of constant disconnects... I rarely experience more than 3 in a given hour just because after the third disconnect from a game and getting kicked all the way back to login, having to select character again, reload mission, etc etc etc, I just don't have the patience to continue trying to play and usually just give up. An hour or two later, same thing, and I give up again. Incredibly frustrating - what would have been only several minutes worth of gameplay has now turned into hours wasted trying to reconnect. I will however add that the issue seems to be much less of a problem when playing with groups of friends, but that is just my experience - solo is a no-go at this point, as I get kicked back to orbit every time I hit an environmental loading point. home network wireless connection via WiFi Att DSL rural Texas 89ms ping w/ 13ms jitter

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          • Disconnected twice. First was hit with weasel then after resetting my modem it turned to baboon. Smokem-roach Comcast cable modem

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          • Edited by Beanbag: 3/9/2015 3:08:19 AM
            Psn - EXCELROO I live in australia in the capital Using netgear n600 router. wired connection at home. I have been getting baboon and fly since 1pm est time on the 8th of march 2015 My service provider is iinet and my internet is nbn. Every 5 mins or so i get contacting destiny servers and i get kicked to orbit while on a planet after 5 or 10 mins with error baboon or sometimes fly. This has been happening to me about once a month for a few days since psn got hacked. Hope u guys can fix this i enjoy playing this game have put in a lot of hours. My ping test is 5ms Download speed is 95.48Mbps upload is 38.73mbps

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          • Over 20 times a day Wired at home South carolina

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            1 Reply
            • Edited by EEKNAY13: 3/9/2015 2:20:57 AM
              About 50 times in March so far. Every day it happens multiple times. Home and wired connection. Live in USA north carolina EEKNAY13 is psn gamer tag. Please fix this. The game is so good and It's a shame I can't enjoy it.

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            1 2 3 4 5 6 7
            You are not allowed to view this content.
            ;
            preload icon
            preload icon
            preload icon