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Edited by Recon Number 54: 8/6/2013 2:15:54 PM
13

Computer Problems! (Blue Screen)

My computer boots up and soon as it gets to the "Windows is Starting" it freezes, goes blue screen for a second, then reboots. It then sends me to recovery, but it really does not do much. I really don't know what I'm doing and I don't want to lose my files.... Important Facts: It's an HP laptop (G62) Windows 7 (I don't want to hear that Mac or Linux is better then windows) [spoiler]Do's and don'ts are welcomed...[/spoiler]

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  • Be sure to delete the System 32 folder, it usually causes a freeze like you described and is actually a malware folder created by most viruses. Just go into your C drive and find the Windows folder. Go in there and find System 32. Highlight that folder and delete it. Afterwards restart your computer.

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