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6/5/2023 1:19:28 PM
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Steam account got Hacked! The person deleted all my characters! Need Help Bungie!!!!

Last night my Steam account got hacked. The person was playing on my Destiny 2 account and when they realized that I figured out my account had been hacked they ended up deleting all my characters. They even went through my clan and banned everyone that they could. I was able to get my Steam account back this morning. Someone from Bungie please help me out and get my characters back for me. I know it can be done and this wasn't my fault as I was hacked.

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  • Edited by Hi Im Swat: 6/5/2023 1:24:22 PM
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    Hi Im Swat
    Hi Im Swat

    Bungie fan, here since 2008. - 4/26/2024 4:59:50 PM

    Deleted characters cannot be restored no matter what. Your characters are gone forever. You are fully responsible for your account at all times. I highly recommend you review your security and add as much as possible. Just having a password is not enough, no matter how many characters long it is. See Bungie's official policy below regarding deleted characters and lost items. [quote]Deleted Item and Character Policy Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: Restoration of deleted characters https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy[/quote]

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