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4/5/2022 10:20:05 PM
2
Delete / Unlink PSN Account
Hello!
I would like to send an email or fulfill a form to Bungie to help me out with this technical problem.
I've reported here this situation previously and it wasn't very helpful.
The issue is the following:
I've got 3 accounts linked and with Cross Save activated (Steam, Xbox and PSN).
Unfortunately, my PSN account was stolen and I have no means of getting it back.
Already contacted Sony/PS and I don't have the means they ask me to prove that the account is mine.
The thing is, I would like to remove that account from my Bungie Profile, cause I don't want to play Destiny at the risk of someone deleting my characters or any thing related to the game.
But to do that, I've got to authenticate my PSN account, which I'm unable to do so...
I'm able to authenticate my Steam and Xbox account.
I would like to delete my PSN ID from Bungie for good and disable Cross Save, so I'm able to start playing the Steam version.
Please... I need help with this!
For me is really frustrating not to play this game because of this issue!
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Same issue in 2024… I don’t understand why unlinking is an issue. For fortnite I contacted epic to remove my hacked psn and it took them 2 minutes to unlink it so I could add my new PSN. Bungie does not care it is disheartening I spent a lot of money on destiny and now I’ll never be able to play on PlayStation only Xbox.
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Greetings! If PlayStation Support is unable to give you access back to your PSN account, then unfortunately, there is nothing that can be done to remove the account from your Cross Save set up because it cannot be authenticated. [quote]Bungie is not able to remove connected platform accounts from profiles under any circumstances.[/quote] via the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide#authentication-issues-0-5]Destiny 2: Cross Save Guide[/url]. To prevent this from happening again, I recommend starting with changing passwords to prevent any unauthorized access. More on Account Security [url=https://help.bungie.net/hc/en-us/articles/360048721292]here[/url].
