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12/13/2020 12:27:43 PM
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Authenticating & Crossplay Problems

I am unable to authenticate my Steam account due to an unknown issue. I have tried to authenticate it, but it just doesnt work and tells me it is the wrong steam account, but it is my only one which is very confusing to me. Currently i have Crossplay enabled and a year ago i was able to play with my Linked Xbox account/characters on Steam/PC, but at a Friend of mine, since i havent had a pc at the time. Is there any way of Unlinking the steam account? I really would like to stay on this Bungie account since its about 6 years old and i dont want to lose my ingame progress, so is there any way this can be done? After trying multiple times to Authenticate my steam account i tried to log in with steam and that had worked, but i couldnt add my xbox account since you need to authenticate the accounts you have enabled crossplay on, to remove them/disable crossplay/account linking. So now im kinda stuck and dont know what to do.

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  • Hello. To be clear, you are able to authenticate the Steam account now but not the Xbox account? You need to be able to authenticate your accounts in order to unlink them. You will need to contact Xbox Support to help gain access to your account.

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