Howdy,
If you've used some controller/keyboard remapping, try to use the original "jump" button to dismount the sparrow.
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The funny thing is that on PS4 it's jump that doesn't work. I actually poked at customizing the buttons myself to change the alternate option for weapons from long pressing reload to double tapping it. Then I found myself unable to get off my sparrow using jump (X) which had always worked in the past. Looking deeper at the custom controls, exit vehicle was mapped to Square, which I had never once used to get off my sparrow.
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Thankee! I’ll give it a try next time.
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You're welcome.
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It worked! I say thankya again.
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You're welcome again! :)