There is no way to actually get technical support from bungie. I've spent weeks trying to get help and managed to get the beginnings of a dialogue going by sending someone a direct message but that's not working anymore. I have done everything I can. I've called my ISP, I've followed everything on the error codes page, I've tried random fixes online. Nothing has worked. Since the black armory update, I cannot play the game. It's frustrating and I feel like nobody actually cares