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7/19/2018 6:48:36 PM
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Problems starting game

Hi guys, after the last update of July my game has stopped working, just after the update I tried to initialize the game and the first loading screen with the title of the game appeared but after a few seconds the screen goes black and I can’t even go back to the Xbox home and I have to manually turn off the console, after a few tries I could enter but my connection failed, the next day I tried to enter and again the black screen so I decided to uninstall and install back again, today I tried after the installation was complete and black screen freezing my Xbox, I uninstalled again and I installing right know but I think it’s not going to work, please I need help with this problem, thanks

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  • Edited by BNGHelp1: 7/19/2018 8:24:11 PM
    Hello, and thank you for your report. Did reinstalling this time help with the issue any? Have you done any [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]network troubleshooting steps[/url] as well as the steps you've already listed?

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