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Edited by Kell of Kellogs: 2/21/2017 2:27:36 PM
19

My Titan is Gone

Yesterday in Destiny, my group ran the Wrath of the Machine. I was playing my Titan (Defender). At the end of the game, when we were supposedly going back to orbit, I was thrown out of the game. I signed back on, but my Titan was totally missing. Instead, in his place was the "Create a new Character" option. I still had my Warlock and my Hunter, but no Titan. I did not start a new Titan, because I spent one heck of a lot of hours getting him up to his level (Light level 397, great weapons and armor) and I don't want to start over. How do I get my Titan back? Gimme my Titan back. He must be in the cloud somewhere. HELP! Gamer tag: Mithgar01 [REDACTED] [quote][b]Ninja Edit[/b] [spoiler]I've taken the liberty of removing the personal information that you've placed in your post. Please be mindful that these boards are public - you don't even need to have a bungie.net account to view them. [/spoiler][/quote] [spoiler]Moderator edit: This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game/bungie.net/companion app issues, courtesy of other helpful players and Mentors. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]

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  • Hi, Unfortunately the retrieval of deleted characters or items is not a service Bungie can provide https://www.bungie.net/en/Help/Article/12211 If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url]

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  • Hello, Bungie does not restore lost or deleted items or characters for any reason. You can read Bungie's deleted item and character policy here: https://www.bungie.net/en/Help/Article/12211 Characters can only be deleted manually. If you didn't delete your character it's possible someone may have unauthorized access to your account. Please take proper precautions to secure your account. You can find tips on how to do so here: https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718

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  • Edited by Trollefix: 2/23/2017 12:47:40 PM
    Sometimes the game can loose connection to bungies database (that hold your character data) and weird things can happen. My titan had 0 lightlevel at one time during an ongoing server problem a while back. I freaked out and shut off my Xbox because rapports started to emerge on the forum from ppl loosing the characters because of it. (If they were truly gone or not i dont know) The next day i logged back in and all was ok again. I hope this is due to a database problem and that your Titan is returned safe and sound.

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  • .07 crucible kd...

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    8 Replies
    • Ahh, look at the bright side op. Now you'll have an excuse to play something else..

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    • Have you tried logging out and logging back in?

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    • 2
      Did you try turning off then back on again?

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    • He is lost with Kabar (VOG) titan )

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    • You know a Defender Titan is void.

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    • Holy -blam!- you have 17 days on your warlock but only two crucible matches, you are a god.

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    • I would not post your email & name to the public!!!

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      1 Reply
      • Need to post this in the help forum

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      • Edited by Abrrinacave: 2/20/2017 8:56:12 PM
        Most of these posts are people lying, but your story checks out. I hope you get it figured out

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      • Move this to help, and see if there is an email line to Bungie. In my experience Bungie does not bring back items or characters, BUT if it truly their fault/server side they should fix it. Worst case scenario you remake your titan, the exotic kiosk will still have all the gear available for the Titan on it.

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      • Yeah, once I lost my main hunter, then it returned 2 hours later. I just continued to play and then it just magically appeared again. I was pissed

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      • I have heard of people losing all their characters before, but not a single character. In previous instances the characters were glitched and returned a couple of hours later. I would suggest waiting 24 hours and see if it comes back. I'm also guessing you signed out and back in again? The worst thing you could do is create a new character or it will most likely over-write the one stuck on the Bungie servers.

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      • I'm pretty sure Bungie can't recreate a character for you and give you all that character's items back. [spoiler]also #help[/spoiler]

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      • Pit this in #Help. Not being an ass but in there, you'll get a faster and much more helpful response.

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      • I'm no mod, but you should probably move this post into the help section. Have a good day!

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