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10/17/2016 6:47:03 AM
3
Spark of Light Missing!
Hi, even though I preordered and purchased Rise of Iron, my spark of light I did not receive my spark of light. During taken king I had but Rise of Iron did not include one. I feel like this is some kind of fraud. Hope someone helps. Now do I have to play crucible because of Bungie's mistake? Why should I?
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Hey there, [u]Only the purchasing account is entitled to a Spark of Light.[/u] Digital Rights Management features that can enable an account to use content owned by another account, are [u]specifically[/u] console features. With that, Bungie does not have troubleshooting or support for DRM features such as Console Sharing. I suggest that you please contact your console manufacturer for additional DRM support. [url=https://support.us.playstation.com/]PlayStation Support[/url] [url=http://support.xbox.com/en-US/contact-us]Xbox Support[/url] Hope this helps! [spoiler][i]Death is not The Sickness unto death. ~ Soren Kierkegaard[/i][/spoiler]
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1 ReplyHey Arda, Did you redeem/purchase Rise of Iron on the account you're currently using? Unlike the level 25 Spark of Light, players cannot get the level 40 Spark of Light if they are game sharing. If you are on the account that redeemed/purchased Rise of Iron, please try restoring your licenses. This article will explain how. https://www.bungie.net/Mobi/en/About/Article?id=12181
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Still no answer. Thank you Bungie.
